Q: Who is permitted to purchase parts or equipment from Trane Parts Centers?
A: We are strictly wholesale and not licensed to sell to the general public. Customers must provide a business license and CFC certification card to purchase from our three locations.
Q: Can I buy Trane equipment if I am not a Trane dealer?
A: To be eligible for a Comfortsite log in, you must have an established cash or credit account with Trane Parts Center. Please call one of our locations to submit your contact information for Comfortsite setup.
NOTE: If your company already has a Comfortsite account, we must have approval from your company before any additional persons can be added to the account.
Q: What is "Estimated Lead Time”?
A: Estimated lead time is the approximate number of business days it will take for a part to ship from the factory or vendor. This does NOT include weekends or any major holidays. Estimated lead time cannot be decreased by ordering an item with expedited freight.
EXAMPLE: If an item has 8-days estimated lead time and is ordered on a NEXT DAY freight order, it will arrive on the 9th business day, NOT the next day after it is ordered.
You can request an update on your order by completing this form.
Q: How do I open a cash or credit account with Trane Parts Centers?
Visit our Open an Account page to download and submit your application!
For more information or for questions, contact our Finance Team at 757-558-0200
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Last call for the Veto Pro Pac 2022 Two Tier Promotion! You have until May 31st to stop by a Trane Parts Center to "buy a bag, get a bag" with Veto! See a store team member or visit vetopropac.com for details!
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Trane HVAC Parts & Supplies Hampton Roads
May 10, 2022
We are coming to you from our Chesapeake Showroom with Art to talk all about Trane's ServiceFirst Universal ECM Motors. They're a great lower-budget option that work with a variety of brands, saving you time AND money! Learn more by watching our latest video.
You can visit our YouTube Channel for more videos on our products, including demos and more at: http://ow.ly/Zc1x50HEyo9
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Trane HVAC Parts & Supplies Hampton Roads
May 03, 2022
New Month means New Promotion! In the month of May we are offering a great buy 5, get 1 FREE deal on SF ECM Motors!
Ask a Parts Associate for more details and to redeem this offer today at any of our three area locations in Chesapeake, Newport News, or Virginia Beach!